Frequently Asked Questions

Fold the used pad and place it in your pouch. Wash at home. The blood on the used pad will not leak or smell.

Wash the pad as soon as possible. (Recommended within 24 hours)

With proper care and maintenance, your reusable pads can last you 1 to 2 years.

Our menstrual cup is available in three sizes:

Size 1 – recommend for teens or those who need a smaller size.
Size 2 – recommended for those who have not given birth vaginally.
Size 3 – recommended for those who have given birth vaginally.

Learn more about our different sizes and take our size quiz here.

If your menstrual cup is leaking, it may have not been correctly inserted. Inserting a cup properly can take quite some time, patience and practice. In fact, our customer surveys show that it takes 2-3 menstrual cycles on average. We recommend that you check out our how-to-use guide.

We know that reusable pads, menstrual cups and period underwear are not one-size-fits-all products and not necessarily the right period products for everyone. That’s why we offer a Satisfaction Guarantee if you get the wrong cup size or if the cup/underwear simply doesn’t work for you.